We are excited to be offering
Tap & Go as part of our new
contactless debit card!
Not sure where you can use your contactless card?
Simply locate the contactless symbol at checkout, tap your card on the contactless-enabled terminal, or hover your card over the terminal and wait for the confirmation.
Its secure, convenient and touch free!
Some merchants may still require you to enter your debit card pin or sign for the purchase. And, no worries if you don’t see the contactless symbol at checkout, your card can still be inserted or swiped where contactless-enabled terminals are not available!
Lost or stolen debit card
Need to report a lost or stolen LBT Debit Card? Just give us a call immediately and we will close your card. We can have you a replacement card in no time with instant issue debit cards, just come in to see us!
Below is a list of contact information:
Call: 1-417-682-3348
1-888-297-3416 (after hours)
1-888-297-3416 (after hours)
file a dispute on a debit card transaction
Need to file a dispute on a fraudulent transaction?
As the primary cardholder, you’re responsible for filing a dispute and providing details
about the transaction. Once your submission is received, we will open a claim. As the dispute process continues, you’ll be asked to provide supporting documents. We will contact you following the investigation with the final decision.
about the transaction. Once your submission is received, we will open a claim. As the dispute process continues, you’ll be asked to provide supporting documents. We will contact you following the investigation with the final decision.
When you file a dispute, the following information may be
helpful to have on hand:
If applicable, the date you contacted the merchant along with the merchant’s response
and name of person you spoke to. Tracking numbers, contracts and/or service agreements, if available. Date you returned item(s) or canceled service along with cancellation/confirmation numbers.
and name of person you spoke to. Tracking numbers, contracts and/or service agreements, if available. Date you returned item(s) or canceled service along with cancellation/confirmation numbers.
Cardholder has the option to submit electronically or speak to a live agent.
Call 1-844-791-0119
Monday – Friday 8:00 a.m. to 7:00 p.m.
Select option 3 to submit the dispute and Option 4 to speak with a live agent.
Leave a voicemail after hours and your call will be returned by next business day.
Select option 3 to submit the dispute and Option 4 to speak with a live agent.
Leave a voicemail after hours and your call will be returned by next business day.
Submit Dispute Electronically
Visit the link below to file your dispute conveniently online!
Apple, Samsung, and Google Pay
The choice is yours with LBT!
Along with paper and plastic, our checking accounts support digital wallet through Apple, Samsung and Google Pay.
These apps are simple to use and will work with your Lamar Bank & Trust Company debit card and because your card details are never shared when you use them — in fact, they aren’t stored on your device at all — using Apple, Samsung or Google Pay on your smartphone, smart watch, or tablet is a safe and easy way to pay.
Mycardrules
With MyCardRules, the power to protect is in the palm of your hand!
A easy-to-use mobile app that puts the power to protect your debit card in your hands. Simply use the app to turn your card on or off in real time as needed. Or customize your card by setting permissions.
Benefits:
- Prevent fraud if your card is lost or stolen by turning your card off from your phone.
- Control spending by setting limits on withdrawals or transactions.
- Customize spending ability of online, mobile or in-store purchases.
- Set alert notifications for each time a transaction is made.
- Block international or out-of-area transaction.
- Quick access with Touch ID login.
To access MyCardRules simple log into your LBT App.
School pride debit cards
